Cast Iron Cookware FAQ
Find quick answers about cookware, OEM services, ordering and delivery.
How can we help you?
What is your minimum order quantity (MOQ)?+
Our standard MOQ is usually 300 sets per model. The exact MOQ may vary depending on the product, color, packaging and customization requirements.
Can I mix different models or colors in one order?+
In many cases, different models or colors can be combined, depending on the quantity and production arrangement. Please send us your preferred combination and we will check the most suitable solution.
What information do you need to prepare a quotation?+
It is helpful to provide the product model, size, quantity, color, logo requirements, packaging requirements and delivery destination. Reference photos or drawings are also welcome for customized projects.
What are your payment terms?+
Payment terms depend on the order value and project requirements. The detailed payment arrangement will be confirmed before the order is placed.
What payment methods do you accept?+
We normally accept T/T for bulk orders. PayPal can also be used for samples and certain small payments.
What trade terms do you offer?+
FOB Tianjin is one of our standard trade terms. Other arrangements can also be discussed depending on the order and shipping requirements.
Are you a manufacturer or a trading company?+
We are a cast iron cookware manufacturer with our own production facilities in China. We work directly with importers, distributors, retailers, online sellers and private-label brands worldwide.
What types of cast iron cookware do you manufacture?+
We manufacture a wide range of cast iron cookware, including Dutch ovens, casseroles, skillets, frying pans, grill pans, saucepans and cookware sets.
Do you manufacture both enameled and pre-seasoned cast iron cookware?+
Yes. We manufacture both enameled cast iron cookware and pre-seasoned cast iron cookware. Different sizes, shapes, colors and finishes are available.
How can I get a quotation?+
Send us the products you are interested in, together with the required size, quantity, color, logo, packaging and destination if available. Our team will review your requirements and prepare a quotation.
Do you offer OEM and ODM services?+
Yes. We provide OEM and ODM services for brands, importers, distributors and retailers. We can support both existing-product customization and new product development.
What can I customize?+
Customization options can include colors, finishes, sizes, shapes, logos, knobs, handles, packaging, labels, manuals and other product details.
Can I customize the cookware color?+
Yes. You can choose from our existing enamel colors or provide a target color for evaluation and sampling.
Can you add our logo or brand name to the cookware?+
Yes. Depending on the product and design, we can support different branding methods such as embossed or debossed logos, laser marking, printing and branded packaging.
Can you provide custom packaging?+
Yes. We can provide custom color boxes, gift boxes, brown boxes, labels, barcodes, instruction manuals and master cartons according to your brand requirements.
What is the MOQ for OEM or ODM orders?+
Our standard MOQ is usually 300 sets per model. However, the MOQ for custom colors, packaging, molds or special specifications may vary depending on the project.
Can you develop a new product or mold for us?+
Yes. We can evaluate new product development based on your drawings, samples, dimensions, reference products or design ideas. Sampling and mold development can be arranged before mass production.
Who owns the custom mold or tooling?+
Mold and tooling ownership depends on the development agreement and who covers the tooling cost. Ownership, exclusivity and usage terms will be confirmed before mold development begins.
Can I order samples before placing a bulk order?+
Yes. Samples are available for product evaluation and quality checking before you place a bulk order.
Can I order a customized sample?+
Yes. We can arrange customized samples for colors, logos, packaging and other product details, depending on your requirements.
How long does sample preparation take?+
Sample lead time depends on whether you select an existing product or require customization. Standard samples are usually faster, while custom colors, logos or new designs may require additional preparation time.
How are sample and shipping costs calculated?+
Sample cost depends on the product and customization requirements. Shipping cost is calculated separately based on the destination, package size and selected shipping method.
Are sample fees refundable after a bulk order?+
Sample fee policies depend on the product and project. For some bulk orders, part or all of the sample cost may be credited toward the order. Please confirm the arrangement with our sales team before ordering samples.
How do you control product quality?+
We carry out quality checks throughout the production process, including casting inspection, surface inspection, enamel or seasoning inspection, appearance checking, final inspection and packaging inspection.
Do you inspect products before shipment?+
Yes. Finished products are inspected before packing and shipment to make sure they meet the agreed specifications and quality requirements.
Do your products comply with FDA and LFGB requirements?+
Our cast iron cookware can meet major food-contact safety requirements, including FDA and LFGB standards. Relevant compliance documents and test reports can be provided according to the product and market requirements.
Can you provide product test reports and certificates?+
Yes. We can provide available test reports and compliance documents. If your market, retailer or project requires specific testing, please let us know before placing the order.
Can you support third-party inspection and testing?+
Yes. We can cooperate with third-party inspection and testing organizations such as SGS, Intertek or TΓV when required. Inspection and testing requirements can be confirmed before production or shipment.
What is your production lead time?+
Production lead time depends on the product type, order quantity, customization requirements and production schedule. We will confirm the estimated lead time after reviewing your order details.
Can you arrange international shipping?+
Yes. We can help arrange international shipping according to your destination, order size and delivery requirements.
What shipping methods are available?+
Depending on the order size and destination, shipping can be arranged by sea, air or express. Our team can recommend a suitable option based on cost and delivery time.
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